Introduction#
Dice Bastion (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect, how we use it, and your rights.
What we collect#
- Contact details: name, email address
- Membership details: plan selected, start/end dates, membership status
- Payment metadata: checkout IDs and payment status returned by SumUp (we do not store full card details)
- Website usage: basic analytics and cookies (see “Cookies”)
How we use your data#
- To process membership purchases and renewals
- To manage membership status and benefits
- To communicate important updates about your membership
- To improve our services and website
Legal basis#
- Contract: to process your membership purchase and provide benefits
- Legitimate interests: to run and protect our club
- Consent: where required (e.g., marketing communications)
Sharing your data#
- Payment processing: SumUp (card data handled by SumUp, not stored by us)
- Service providers: hosting and infrastructure (e.g., Cloudflare) strictly to provide our services We do not sell your personal data.
International transfers#
Your data may be processed in the UK, EU, or other locations by our service providers with appropriate safeguards.
Retention#
- Membership records: kept while you remain a member and for a reasonable period afterwards to meet legal/accounting requirements
- Payment metadata: retained to reconcile transactions and prevent fraud
Your rights (UK GDPR)#
- Access, rectification, erasure, restriction, portability, and objection (where applicable) To exercise these rights, contact us using the details below.
Cookies#
We use cookies to provide essential functionality and improve your experience on our website.
What are cookies?#
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and actions.
Types of cookies we use#
Essential Cookies (Always Active)#
These cookies are necessary for the website to function properly and cannot be disabled:
- Session Management: Keeps you logged in, remembers your shopping cart items
- Security: Protects against fraud and ensures secure connections
- Consent Preferences: Remembers your cookie choices
Analytics Cookies (Optional)#
With your consent, we use analytics cookies to understand how visitors use our site:
- Usage Data: Pages visited, time spent, navigation patterns
- Performance: Loading times, errors encountered
- Purpose: Help us improve the website experience
We do NOT use:
- Advertising/tracking cookies
- Third-party cookies for marketing
- Social media tracking pixels (unless you explicitly interact with embedded content)
Managing cookies#
You can control cookies through:
- Our Cookie Banner: Click the cookie icon (🍪) at the bottom right of any page to change your preferences
- Browser Settings: Most browsers allow you to refuse or delete cookies
Note: Disabling essential cookies may prevent parts of our website from working properly (e.g., shopping cart, checkout).
Cookie retention#
- Session cookies expire when you close your browser
- Preference cookies last for 12 months
- Analytics cookies last for 24 months
Payments via SumUp#
We use SumUp to process payments. Card details are collected and processed by SumUp. We receive status updates and references (e.g., checkout_id) from SumUp to activate your membership. Learn more: https://www.sumup.com/en-gb/privacy/
Children#
Our services are intended for adults. If you believe a child has provided us personal data, contact us to remove it.
Contact#
Dice Bastion Gibraltar
Email: [email protected]
Changes to this policy#
We may update this policy from time to time. The “Last updated” date will reflect the latest version.